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[personal profile] zola
So I was working online...

Suddenly my dsl died. This does happen on rare occasion.

I sighed and cycled off the modem and waited.

Turned it back on. The "ready" light was going blinky-blinky.

Cycled it off again. Unplugged it. Unplugged the network cable just to make it easier to deal with. Waited a minute. Checked the wall and modem phone line connection, both secure. Plugged the power cable back in. Blinky-blinky.

Sighed again. Called Verizon repair and endured the automated system with the useful suggestions to go online to get help. Waited.

Amazing 1: The wait was only about two minutes.

Amazing 2: The call center person, though clearly at a call center in India, spoke good English.

Amazing 3: Did not ask me to repeat cycling modem.  Quickly asked about a few common causes and believed my answers.

Amazing 4: When line tests came back good and all seemed in order, asked just for heck of it if I had another phone cord just to check.

Amazing 5: I had just cleaned out my cable storage boxes a few weeks ago and could lay hands on a new telephone cable in <  1 minute

Amazing 6:



Amazing 7: Hung up from a Verizon Tech Support call in a pleasant mood.

I think it's time to get a new bottle of Bitter Apple spray, that would have been the end of Calamity and straight into Catastrophe if that had been an electrical cord.

Date: 2009-01-21 12:32 am (UTC)
From: [identity profile] babyghia.livejournal.com
Oops!!! Well, at least, it was an easy fix. Silly cat!!!

May I suggest

Date: 2009-01-22 02:00 am (UTC)
From: [identity profile] pyg-klb.livejournal.com
PVC or metal shielding? If the cats try to get at the wire through metal, you can hook up the fence charger.

July 2014

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