Bad Calamity! No cheezburger!
Jan. 20th, 2009 06:38 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
So I was working online...
Suddenly my dsl died. This does happen on rare occasion.
I sighed and cycled off the modem and waited.
Turned it back on. The "ready" light was going blinky-blinky.
Cycled it off again. Unplugged it. Unplugged the network cable just to make it easier to deal with. Waited a minute. Checked the wall and modem phone line connection, both secure. Plugged the power cable back in. Blinky-blinky.
Sighed again. Called Verizon repair and endured the automated system with the useful suggestions to go online to get help. Waited.
Amazing 1: The wait was only about two minutes.
Amazing 2: The call center person, though clearly at a call center in India, spoke good English.
Amazing 3: Did not ask me to repeat cycling modem. Quickly asked about a few common causes and believed my answers.
Amazing 4: When line tests came back good and all seemed in order, asked just for heck of it if I had another phone cord just to check.
Amazing 5: I had just cleaned out my cable storage boxes a few weeks ago and could lay hands on a new telephone cable in < 1 minute
Amazing 6:

Amazing 7: Hung up from a Verizon Tech Support call in a pleasant mood.
I think it's time to get a new bottle of Bitter Apple spray, that would have been the end of Calamity and straight into Catastrophe if that had been an electrical cord.
Suddenly my dsl died. This does happen on rare occasion.
I sighed and cycled off the modem and waited.
Turned it back on. The "ready" light was going blinky-blinky.
Cycled it off again. Unplugged it. Unplugged the network cable just to make it easier to deal with. Waited a minute. Checked the wall and modem phone line connection, both secure. Plugged the power cable back in. Blinky-blinky.
Sighed again. Called Verizon repair and endured the automated system with the useful suggestions to go online to get help. Waited.
Amazing 1: The wait was only about two minutes.
Amazing 2: The call center person, though clearly at a call center in India, spoke good English.
Amazing 3: Did not ask me to repeat cycling modem. Quickly asked about a few common causes and believed my answers.
Amazing 4: When line tests came back good and all seemed in order, asked just for heck of it if I had another phone cord just to check.
Amazing 5: I had just cleaned out my cable storage boxes a few weeks ago and could lay hands on a new telephone cable in < 1 minute
Amazing 6:

Amazing 7: Hung up from a Verizon Tech Support call in a pleasant mood.
I think it's time to get a new bottle of Bitter Apple spray, that would have been the end of Calamity and straight into Catastrophe if that had been an electrical cord.
no subject
Date: 2009-01-21 12:32 am (UTC)May I suggest
Date: 2009-01-22 02:00 am (UTC)